Privacy Policy

Effective Date: 8/2/2025
Nourish & Thrive Nutrition respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, use our services, or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you fill out a contact form, book an appointment, purchase a service, or communicate with us, we may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (processed securely via third-party platforms)

b. Health Information

If you become a client, we collect health-related information that is protected under the Health Insurance Portability and Accountability Act (HIPAA), including:

  • Medical history

  • Food and lifestyle habits

  • Client intake forms

  • Session notes and care plans

This information is collected and stored securely in compliance with HIPAA regulations.

c. Technical Information

We may collect data through cookies or analytics tools, such as:

  • IP address

  • Browser type

  • Referring/exit pages

  • Date/time of visits

  • Pages viewed and time spent on the site

2. How We Use Your Information

We use your information for the following purposes:

  • To provide personalized nutrition counseling and coaching services

  • To respond to inquiries or requests

  • To send appointment reminders or updates

  • To process payments and deliver digital products

  • To improve the website and user experience

  • To comply with legal and regulatory obligations

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share information with:

  • HIPAA-compliant platforms we use to manage appointments and sessions (e.g., SimplePractice®)

  • Third-party services for payment processing (e.g., Stripe®, PayPal®)

  • Legal authorities when required by law (e.g., in case of subpoena or risk of harm)

All third-party vendors we use are required to adhere to strict privacy and data security standards.

4. Your Rights and Choices

You have the right to:

  • Access and request a copy of your records

  • Request corrections to your information

  • Withdraw consent for marketing communications at any time

  • Request that we delete your personal data, where applicable

If you are a client, you may contact us at any time to request copies of your documentation or to ask about data privacy concerns.

5. Data Security

We implement industry-standard measures to protect your data, including:

  • Encrypted communications via SSL

  • Secure storage using HIPAA-compliant software

  • Limited access to personal data by authorized personnel only

  • Routine updates to our website security features

6. Cookies & Tracking

Our website may use cookies to:

  • Understand website traffic and user behavior

  • Improve content and performance

  • Save your preferences

You can disable cookies through your browser settings, but this may affect the site’s functionality.

7. Children’s Privacy

Nourish & Thrive Nutrition does not knowingly collect or solicit personal data from anyone under the age of 18 without verified parental consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted here, and the “Effective Date” at the top will be updated. Continued use of our website or services after changes are posted constitutes acceptance of those changes.